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            #  Commercial Water Heater Repair & Emergency Replacement 

No hot water is an emergency in a commercial building. Progressive answers 24/7, repairs what can be repaired, replaces what cannot, and brings a temporary unit when the building cannot wait.



 [Call (877) 325-0180 ](tel:8773250180) [Schedule Online ](https://scheduler.servicetitan.com/book/eyJicmFuZElkIjoiYnJhbmRfcGN3OWUzNnM4bnZ5ZHBsNWU1Y3Z5YnU3Iiwic2NoZWR1bGVySWQiOiJzY2hlZF9uZWlyYzl6bDUyaDNmbjV3YzY0bXY4Y2sifQ%3D%3D) 

 





 

 

 

 ## Breadcrumb

1. [Home](/)
2. Commercial Water Heater Repair & Emergency Replacement
 
 

  

 

 

 



 

## Repair first, replace when it is the better call

Most commercial water heater failures come down to a handful of causes: failed elements or thermocouples, ignition and gas valve faults, sediment and scale, leaking tanks, and control problems. Our plumbers carry the common parts for the brands we install, so a repair is often finished on the first visit.

When a tank is leaking or a unit is past the point where a repair makes sense, we tell you so and quote the replacement on the spot. We stock common commercial sizes and can complete many swaps the same or next day. If the right unit has lead time, a [temporary hot water rental](/commercial/plumbing/water-heaters/temporary) keeps you open.

## Signs your commercial water heater needs attention

- Hot water runs out during the rush or takes longer to recover.
- Rust-coloured water, rumbling or popping from the tank.
- Water around the base of the unit or at the relief valve.
- Pilot or ignition faults, error codes on tankless units.
- Gas bills climbing with no change in use.

## Prevent the next call

A maintenance agreement schedules flushing, anode and element checks, venting and combustion inspection, and gives you priority response. It is the cheapest hot water insurance a building can buy.

## Frequently asked questions

Do you repair brands you did not install?Yes. We service A.O. Smith, State, Rinnai, Noritz and most other commercial water heater brands.



Should I repair or replace?If the tank itself is leaking, replace. If the unit is old and the repair is a large fraction of a new unit, replacing usually wins on fuel savings alone. We give you both numbers.



What happens if you cannot get the replacement unit today?We install a Progressive-owned temporary water heater so the building keeps operating until the permanent unit is in.





**Call (877) 325-0180** or [request a proposal](/contact). Commercial plumbing crews are on call 24/7 across Raleigh, Durham and the Triangle.



[ Temporary Hot Water Rentals When the water heater fails and the replacement is days away, or a renovation takes the mechanical room offline, Progressive delivers and connects a temporary hot water unit we own, so your building keeps operating. Learn more →](/commercial/plumbing/water-heaters/temporary)[ Commercial Water Heaters Hot water is not optional in a restaurant, hotel, clinic or apartment building. Progressive has specialized in commercial water heaters since 1983: sizing, installation, repair, maintenance agreements and same-day replacement, with temporary units when you cannot wait. Learn more →](/commercial/plumbing/water-heaters)[ Emergency Commercial Services When you have a plumbing, electrical or HVAC emergency at your business office or facility, you need immediate assistance. Learn more →](/commercial/emergency)

 

 

### Need an expert today?

Same-day service. Flat-rate pricing. Licensed, background-checked technicians.

 [Call (877) 325-0180](tel:8773250180) [Request a Callback](/contact)

 

 



### Facility down? We answer 24/7.

Commercial plumbing, HVAC and electrical crews under one roof. Emergency response any hour; maintenance agreements that prevent the next call.

 [Call (877) 325-0180](tel:8773250180) [Request a Proposal](/contact)

 

 



 ### Commercial Plumbing Services

- [Water Heaters](/commercial/plumbing/water-heaters)
- [Pipe Lining](/commercial/plumbing/pipe-lining)
- [Backflow Certification](/commercial/plumbing/backflow-device-certification)
- [Sewer Main Repair](/commercial/plumbing/sewer-mains)
- [Drain Cleaning](/commercial/plumbing/drain-cleaning)
- [Grease Traps](/commercial/plumbing/grease-traps)
- [All Commercial Plumbing →](/commercial/plumbing)

View more (3) 

Special offer

### New systems from $85/mo with approved credit

 [See details](/promotions) 

 [ ![Pink piggy bank beside clipboard and calculator, with outdoor AC unit and people on patio](/sites/default/files/2026-06/financing-bg-image.png?alternateWidths=/sites/default/files/styles/canvas_parametrized_width--%7Bwidth%7D/public/2026-06/financing-bg-image.png.avif%3Fitok%3D4vOG4lWu)

### Financing Available

Comfort Now, Pay Later

 

 ](/financing) 

 

 



Maintenance agreements

### Scheduled service keeps your building off the emergency list

Planned HVAC, plumbing and electrical maintenance for facilities, property managers and businesses.

 [Ask about an agreement](/contact) 

 

 



 

 



 

 

 



Reviews



##  Trusted by your neighbors 

 

- ### Review from Ashley S., Durham
    
    
    
    ### Ashley S., Durham
    
    
    
    ★★★★★
    
    
    
    
    
    
    
    I called Progressive because of storm/tree damage, which took out both my power and caused my water main to burst. Progressive could do both. From my initial call to the arrival of the electrician and plumber, I couldn’t have been more pleased. … I would use them again and highly recommend them for your ‘mechanical’ needs.
- ### Review from Wendy L.
    
    
    
    ### Wendy L.
    
    
    
    ★★★★★
    
    
    
    
    
    
    
    Everything was taken care of today. They were just amazing. They got everything done real quick, no mess, real polite. They were just awesome. … The best news we’ve had since we’ve moved into this house.
- ### Review from Lee & George H., Wake Forest
    
    
    
    ### Lee & George H., Wake Forest
    
    
    
    ★★★★★
    
    
    
    
    
    
    
    We really appreciate the extra time, phone calls to the supplier, and careful reading of the instructions to do the job right. Gilbert expressed his philosophy as ‘doing the job the way he would want it done in his own home.’ Once again, we are most pleased with the professional and courteous service your company provides.
 


 

 



 

 

 

 



 

## Serving the Triangle and beyond

[All service areas →](/service-areas)



- [Apex](/service-areas/apex)
- [Cary](/service-areas/cary)
- [Chapel Hill](/service-areas/chapel-hill)
- [Clayton](/service-areas/clayton)
- [Durham](/service-areas/durham)
- [Fuquay-Varina](/service-areas/fuquay-varina)
- [Garner](/service-areas/garner)
- [Holly Springs](/service-areas/holly-springs)
- [Knightdale](/service-areas/knightdale)
- [Morrisville](/service-areas/morrisville)
- [Raleigh](/service-areas/raleigh)
- [Rolesville](/service-areas/rolesville)
- [Wake Forest](/service-areas/wake-forest)
- [Wendell](/service-areas/wendell)
- [Zebulon](/service-areas/zebulon)



 

 

 



 

##  Day or night, call Progressive. 

 [(877) 325-0180 ](tel:8773250180)